Terms of Service

1. Agreement

These Terms of Service ("Terms") govern your use of AI Comply HQ ("the Service"), operated by Abstract Colormix Studios, LLC d/b/a AI Comply ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. Service Description

AI Comply HQ is an AI-powered compliance assessment tool that helps organizations evaluate their AI systems against the EU AI Act (Regulation (EU) 2024/1689). The Service conducts structured interviews, generates risk classifications, and auto-fills compliance documentation.

The Service uses artificial intelligence. Interview responses are processed by AI models (including Anthropic's Claude) to generate assessments, classifications, and form field values. All AI outputs are advisory and must be reviewed by qualified professionals.

3. Not Legal Advice

AI Comply HQ does not provide legal advice. The Service is a compliance assessment tool that generates preliminary evaluations based on your inputs. Outputs including risk classifications, compliance assessments, and auto-filled forms are AI-generated and:

• Do not constitute legal, regulatory, or professional advice
• Should not be relied upon as the sole basis for compliance decisions
• Must be reviewed and validated by qualified legal or compliance professionals
• May contain errors, omissions, or inaccuracies

4. Accounts

You must provide accurate, complete information when creating an account. You are responsible for:

• Maintaining the security of your account credentials
• All activity that occurs under your account
• Notifying us immediately of any unauthorized access

We may suspend or terminate accounts that violate these Terms or are used for unlawful purposes.

5. Acceptable Use

You agree not to:

• Provide false or misleading information during interviews
• Attempt to manipulate or exploit the AI system (including prompt injection)
• Use the Service for any unlawful purpose
• Reverse engineer, decompile, or extract the AI models or algorithms
• Resell, redistribute, or sublicense access to the Service
• Use automated tools to scrape or bulk-access the Service
• Transmit malicious code, viruses, or harmful content

6. Subscription and Payments

6.1 Plans

The Service is offered in subscription tiers (Starter, Professional, Enterprise) with monthly or annual billing. Current pricing is displayed on our pricing page.

6.2 Free Trial

New accounts receive a 7-day free trial. A valid payment method is required to start the trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will begin automatically at the selected plan rate.

6.3 Billing

Payments are processed by Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. Prices are in USD and exclude applicable taxes.

6.4 Cancellation

You may cancel your subscription at any time through your account billing page. Cancellation takes effect at the end of the current billing period. No partial refunds are provided for unused portions of a billing period.

6.5 Refunds

Refund requests for annual subscriptions may be made within 14 days of initial purchase or renewal. Contact hello@aicomplyhq.com for refund requests.

7. Your Data

You retain ownership of all data you provide through the Service (interview responses, organization information, uploaded documents). We process your data as described in our Privacy Policy.

You grant us a limited license to process your data for the purpose of providing the Service, including sending data to third-party AI providers (Anthropic, Cartesia) for processing as described in our Privacy Policy.

8. AI-Generated Content

The Service generates content using artificial intelligence, including risk classifications, compliance assessments, auto-filled form fields, and documentary outputs:

• You may use AI-generated outputs for your internal compliance purposes
• We do not guarantee the accuracy, completeness, or legal sufficiency of AI outputs
• You are responsible for reviewing, editing, and validating all AI-generated content
• AI-generated content should be clearly identified as such in any regulatory submissions

9. Intellectual Property

The Service, including its design, code, interview question bank, AI models (as integrated), and documentation, is our intellectual property or licensed to us. You may not copy, modify, or create derivative works of the Service.

The compliance documents generated by the Service based on your inputs are yours to use for your compliance purposes.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• The Service is provided "as is" without warranties of any kind, express or implied, including fitness for a particular purpose or accuracy of AI outputs.
• We are not liable for any indirect, incidental, consequential, or special damages arising from your use of the Service, including regulatory penalties, fines, or enforcement actions.
• Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded by applicable law, including liability for fraud or willful misconduct.

11. Indemnification

You agree to indemnify and hold us harmless from claims, damages, and expenses arising from:

• Your use of the Service in violation of these Terms
• Reliance on AI-generated outputs without professional review
• Inaccurate or misleading information you provide during interviews

12. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect availability.

13. Termination

Either party may terminate this agreement at any time. Upon termination:

• Your access to the Service will cease
• You may request export of your data within 30 days
• We will delete your personal data in accordance with our Privacy Policy
• Sections that by their nature should survive termination will survive

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Ireland, without regard to conflict of law principles. Disputes shall be resolved through the courts of Ireland, except where EU consumer protection law grants you the right to bring proceedings in your home jurisdiction.

15. Changes to Terms

We may update these Terms to reflect changes in our Service or legal requirements. Material changes will be communicated via email or prominent notice at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance.

16. Contact

For questions about these Terms:
Email: hello@aicomplyhq.com